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These terms set out the rules that govern your use of imbaslog — your account, your transactions through OVO or GoPay, and the game catalog you access. Access to our services depends on local law and is available only where local regulations permit.
By creating an account on imbaslog, you confirm that you have read and agreed to these terms in full. The terms apply from the moment your account is active and continue to apply throughout every session — whether you are browsing the slot catalog from Habanero or PG Soft, placing a bet, or using a local payment rail such as OVO or GoPay to fund your wallet. We may update these terms when our services change or when regulatory requirements in eligible regions shift. When that happens, we will post the revised version in your account dashboard, and continued use of the platform after that point means you accept the updated terms. If you disagree with any revision, the correct course is to stop using the service and contact our support team to close the account. We do not apply terms retroactively to transactions already completed. Questions about what these terms cover should be directed to our policy contact channel before you proceed, not after. Local law governs eligibility and access; where local law does not permit, these terms do not extend service.
These terms define the boundary between what imbaslog is responsible for and what falls outside our direct control. Read each area carefully before you proceed with account actions or transactions.
These terms fully cover registration, login, account suspension and closure on imbaslog. The conditions for creating and holding an account — including identity and eligibility — are set out here and enforced by us directly.
Deposits and withdrawals made through OVO or GoPay are governed by these terms on our side. Processing on the payment provider's side is subject to each provider's own terms, which we do not control or override.
Game titles available from studios such as CQ9 or PlayStar are provided under separate studio licensing arrangements. These terms govern your access to those titles on our platform, not the studio's own rules for game mechanics or payout structures.
Links or integrations pointing to services outside imbaslog — external sites, partner pages or wallet provider portals — are not covered here. We hold no responsibility for the terms, content or practices of those third-party services once you leave our platform.
These terms are not a one-way document. You hold specific, actionable rights that we are obligated to support. You can review your full transaction history at any time from the wallet section of your account dashboard — every deposit through OVO or GoPay and every withdrawal are recorded there in a readable format. If any account detail is incorrect — name, contact address, wallet identifier — you can submit a correction request directly through the account settings page, and our support team will action it in the queue order it arrives. If you want to raise a question about how a specific term has been applied to your account, the right path is our policy contact channel, not general chat support. And if you decide at any point that you no longer agree with these terms, you have the right to request account closure. We process closure requests according to the steps shown on the account closure page.
Your wallet section shows a full log of every transaction on your account — deposits, withdrawals and any adjustments. The log is available after login without a separate request.
Name, contact information and linked wallet identifiers can be updated through account settings. Corrections that affect identity verification may require additional steps shown in the form.
Direct specific questions about how a term applies to your account to our policy contact channel. General support chat handles game and payment queries; policy questions need the dedicated route.
If you wish to close your account and end your agreement with these terms, submit a closure request from the account page. The steps and any pending balance instructions are shown there.
For any question that relates specifically to these terms — how a clause applies to your account, a dispute about a transaction recorded in your wallet, or a request to update account details — use one of the contact paths below. Each route reaches the same team; choose the one that fits your situation.
Open the chat window from your account dashboard for account-related term questions. Agents handling policy queries are routed separately from general game support.
Send detailed policy or transaction queries by email for a written record. Include your account reference and the specific clause or transaction you are asking about so we can respond accurately.
The account help section inside your dashboard covers common term-related questions including wallet rules for OVO and GoPay, account correction steps, and closure procedures.
Our obligations to you under these terms extend beyond the game catalog — they include how we store your data, how we use cookies during your session, and how we protect your account from unauthorised access. Each area is governed by a specific part of this policy.
We retain your account data — including transaction records for OVO and GoPay — for as long as your account is active and for the period required by applicable regulations in eligible regions. After closure, retention follows the schedule stated in the data section of this policy.
Session cookies are used to maintain your login state and remember your last catalog position. Preference cookies are optional and controlled from your account settings. We do not sell cookie data to third parties under any arrangement.
These terms require you to keep your login credentials confidential. If you believe your account has been accessed without your permission, notify us immediately through the support channel so we can follow the account security steps shown in your dashboard.
If you want to request a change to how your data is handled — or to review what we hold — contact our policy team via the email route. Requests are processed in the order received; the current status of your request is visible in your account dashboard after login.
These are the questions we see most often about how these terms apply to accounts on imbaslog. Each answer points to the specific account action or contact route relevant to your situation.
Yes. These terms cover all account activity, including deposits and withdrawals through OVO or GoPay. The payment provider's own terms apply separately to what happens on their side of the transaction; we only govern what occurs within your imbaslog account.
When we revise these terms, the updated version appears in your account dashboard after login. Continuing to use the platform after an update takes effect counts as acceptance. If you want to review changes before they apply, check the dashboard at any time.
Yes. Send your request through our email support channel, including your account reference. We will process the request in the order it arrives. The scope of data we hold is explained in the data retention section of these terms.
Direct the query to our policy contact channel — not general chat support — so it reaches the right team. Include your account reference and the specific transaction or clause in question. We will review and respond with the reasoning applied to your case.
Game content from studios such as Habanero, PG Soft, CQ9 and PlayStar is governed by the studio's own arrangements; we cover only your access to those titles here. Third-party links and external wallet portals fall outside this policy once you leave our platform.
Submit a closure request from the account page. The form shows any steps related to pending wallet balances in OVO or GoPay before the closure is processed. Our support team is available via live chat or email if you need help completing the request.