This page covers every money operation available on your imbaslog account — from adding funds to your balance, requesting a withdrawal, and completing the identity verification that keeps your account secure. You will find deposit options including OVO, GoPay, and DANA sitting inside the cashier section of your account after login. Each method has its own fields, limits, and confirmation steps shown directly in the interface — follow what appears on your screen rather than relying on third-party instructions. Withdrawal requests are submitted from the same cashier area; the amount is routed back to the wallet or account you registered.
Adding funds to your imbaslog balance starts from the cashier page, which you reach through the account menu after login. We support OVO, GoPay, and DANA as e-wallet deposit channels — each one routes through its own payment interface, so the steps you see will match the method you choose. No additional app download is needed for OVO or GoPay if you already have either wallet active on your device. The amount you enter must fall within the minimum and maximum shown on the deposit screen; these figures are set at the account level and displayed before you confirm.
Login dan buka kasir
Open your imbaslog account and navigate to the cashier section through the account menu. The deposit tab will be the first option shown.
Pilih metode pembayaran
Select OVO, GoPay, or DANA from the available wallet list. Each method displays its own fields and the applicable deposit range for your account.
Masukkan jumlah dan konfirmasi
Enter the amount within the range shown, then confirm the transaction. A reference number is generated on-screen — note it before leaving the page.
Saldo masuk ke akun Anda
Once your wallet transfer is confirmed, the amount is added straight to your imbaslog balance. Check transaction history to verify the status.
PENARIKAN SALDO
Kirim Saldo ke Wallet Anda
Withdrawal requests are handled from the same cashier area as deposits. Your balance sits in your imbaslog account until you initiate a request — the amount you request is then routed to the wallet or bank account you have registered and verified. We route payouts to OVO, GoPay, and DANA; the method available to you is the one linked during the verification step. Before submitting a withdrawal, confirm that the destination wallet matches the one on your account — a mismatch will hold the request until details are corrected. The withdrawal screen shows the current available balance and the minimum request amount; amounts below the minimum are not processed.
Buka menu penarikan
Go to the cashier section and select the withdrawal tab. Your current available balance and the minimum withdrawal amount are displayed before you begin.
Pilih wallet tujuan
Choose the registered wallet — OVO, GoPay, or DANA — as the destination. Only the method linked to your verified account is available here.
Masukkan jumlah dan kirim
Enter the amount within the permitted range shown on screen, then submit. A request confirmation appears, and the status is logged in transaction history.
Pantau status di riwayat transaksi
Track the request status in your account transaction history. Contact support if the status does not move from pending after the timeframe shown in your account.
VERIFIKASI IDENTITAS
Verifikasi Akun imbaslog Sebelum Penarikan
Account verification is a security step we require before any withdrawal is processed. The process confirms that your registered identity matches the wallet you use, so funds are only released to the right person. You will find the verification prompt in the account settings section — it appears automatically when you submit your first withdrawal request if verification has not yet been completed. Documents required are typically a government-issued ID and proof of wallet ownership; the exact list is shown in the verification interface. Submitting clear, readable copies speeds the review. This step protects your balance: if someone else attempts a withdrawal, verification blocks the request. Once approved, your account is marked as verified and future withdrawals proceed from the cashier without this step repeating.
Buka pengaturan akun
Navigate to account settings and locate the identity verification section. A prompt also appears automatically when you submit your first withdrawal.
Unggah dokumen identitas
Upload a clear copy of your government-issued ID. The verification screen lists the exact documents accepted — follow the format shown there.
Konfirmasi kepemilikan wallet
Provide proof that the OVO, GoPay, or DANA account belongs to you. This links your wallet to your imbaslog account and enables payout routing.
Tunggu persetujuan
Once documents are submitted, the status updates in your account. Verified accounts proceed to withdrawal without repeating this step.
METODE PEMBAYARAN
Pilihan Wallet dan Transfer yang Tersedia
Your imbaslog cashier supports the e-wallet channels that Indonesian accounts use most. OVO, GoPay, and DANA are all available for both deposit and withdrawal where your account region and verification status permit. Each wallet appears as its own option in the cashier interface, with the relevant fields and account-level limits displayed before you confirm. Availability of specific methods depends on local law and the eligible region attached to your account — the cashier shows only the methods active for your account at login.
OVO
Available as a deposit and withdrawal channel. Select OVO in the cashier, enter your registered OVO number, and confirm the amount within the range shown.
GoPay
Linked via your registered GoPay account. Deposits and withdrawal requests to GoPay are processed through the cashier after account verification is complete.
DANA
DANA wallet is supported for both directions. The cashier shows the DANA option with its applicable limits — enter the amount and confirm to proceed.
Bank Transfer
Bank transfer may appear in your cashier depending on your account region and configuration. Details and account numbers are shown at the point of transaction.
RIWAYAT TRANSAKSI
Cara Mencocokkan Transaksi Wallet dengan Akun
Every deposit and withdrawal processed through your imbaslog account generates a reference entry in your transaction history. This record is the single source to use when checking whether a payment has landed or a withdrawal has been processed. Your wallet app — OVO, GoPay, or DANA — will also show a corresponding outgoing or incoming transaction with its own reference. Matching the two is straightforward: the reference number shown in your imbaslog cashier confirmation screen maps directly to the wallet transaction ID. Keep a screenshot of the cashier confirmation for any transaction you want to follow up on — this is the evidence our support team will ask for.
Nomor referensi transaksi
Every confirmed transaction has a unique reference number shown in the cashier confirmation screen. Note this number immediately — it is the primary identifier when raising a transaction query with support.
Label status di riwayat akun
Status labels move through Pending, Processing, and Confirmed states. Pending means the request is queued; Processing means it is being handled; Confirmed means the transfer is complete.
Riwayat di aplikasi wallet
Your OVO, GoPay, or DANA app records the matching transfer on its side. The wallet timestamp and amount should align with your imbaslog transaction history entry for the same reference.
Simpan bukti transaksi
Keep a screenshot of the cashier confirmation page and the corresponding wallet transaction. This evidence is what support needs to investigate any transaction that does not update as expected.
KEAMANAN AKUN
Perlindungan Transaksi di imbaslog
Your account balance and transaction data are protected through a set of measures built into the imbaslog platform. These are not abstract claims — they are specific steps you can verify through your account behaviour and the published support channel. Domain checks, identity confirmation, and wallet matching all play a role in keeping your funds tied to your registered identity. If you ever receive communication claiming to be from imbaslog that asks for your password or wallet PIN, do not respond — our support team never requests credentials through chat or email. The support route for any banking concern is through the account help section after login, not through third-party links. Availability of all account features depends on local law and is accessible only in eligible regions.
Domain check sebelum login
Always confirm you are on imbaslog before entering any credentials. Bookmark the address directly — do not follow links from unverified messages claiming to be from us.
Verifikasi identitas wallet
The KYC step ties your OVO, GoPay, or DANA account to your registered identity. This means withdrawal requests can only be routed to wallets you have proven ownership of.
Kepemilikan wallet dikonfirmasi
We cross-reference wallet ownership during verification to block fund routing to unregistered accounts. A wallet that does not match your verified identity is flagged before the transaction proceeds.
Jalur dukungan resmi
For any transaction concern, use the account help section on imbaslog after login. This is the published support path — avoid third-party contacts claiming to offer account or banking help.
PERTANYAAN UMUM
Hal yang Sering Ditanyakan Soal Banking
These are the banking questions we see most often from accounts in Indonesia. Each answer reflects how the cashier and verification systems actually work — not generic platform descriptions. If your question is not covered here, the account help section after login is the place to raise it directly with our support team.
Which wallets can I use to add funds to my imbaslog account?
OVO, GoPay, and DANA are the confirmed e-wallet deposit channels on imbaslog. Each appears as a selectable option in the cashier after login. The methods shown are those active for your account region, subject to local law and eligible region requirements.
Is there a minimum amount I need to deposit?
Yes — the minimum deposit amount is shown on the cashier screen for each method before you confirm. The figure is set at the account level and may differ between OVO, GoPay, and DANA. Check the cashier for the current figure applicable to your account.
Why is my withdrawal request still showing as pending?
Pending status means the request is queued and has not yet been processed. Check your transaction history for a status update. If the status has not moved after the timeframe shown in your account, contact support through the account help section with your reference number.
Do I need to verify my account before I can withdraw?
Yes — identity verification is required before your first withdrawal is processed. The prompt appears in account settings or automatically when you submit a withdrawal request. Documents required are shown in the verification interface; follow the steps there to complete it.
What happens if the wallet I used for deposit does not match my registered account?
A wallet mismatch between your deposit source and registered account details can hold a transaction pending review. Make sure the OVO, GoPay, or DANA account you use is the same one registered and verified on your imbaslog account to avoid this.
Where do I find my transaction reference number?
The reference number appears on the cashier confirmation screen immediately after you submit a deposit or withdrawal. It also appears in your account transaction history. Keep a screenshot of the confirmation page — this is the evidence support will ask for if you raise a query.
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